Field & Factory Service
With You Every Step of the Way
Your purchase of Welker equipment isn't the end of our relationship — it's just the beginning. Our factory-trained technicians are ready to support you in the field, in our factory, and everywhere in between.
"We provide continued support for the lifetime of your product."
- sales@welker.com
- 281.491.2331
A Partnership Built to Last
At Welker, the sale is just the start. We stand behind every product we make with knowledgeable, responsive service — on-site at your facility, here at our factory, or over the phone. When something comes up, you'll never face it alone.
On-Site Repairs
Near or far, we meet you where you are.
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In-House Repairs
Return equipment to us for service and we'll efficiently perform maintenance and repairs to get you back up and running.
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Commissioning
No one knows our equipment better than us. Set yourself up for a seamless startup with Welker on-site.
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Consulting
Industry knowledge + product knowledge + know-how. We get to the root of your problem and work with you on solutions.
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Where It's At
On-Site Repairs
Near or far, we meet you where you are.* Our factory-trained technicians have the necessary certifications to work on-shore and off, bringing the full expertise of the Welker factory directly to your site.
- Factory-trained and certified technicians
- TWIC card holders & certified OSHA compliant safety standards
- Diagnostics, repairs, and preventive maintenance
- Rapid response to minimize your downtime
- Domestic and international site visits available
* Our service technicians are not permitted to travel to countries where the U.S. government has issued a current travel warning.
With Open Arms
Assembly
When you return equipment to us for service, we gladly receive it. Back at our Sugar Land facility, our technicians efficiently perform maintenance and repairs in-house to get you back up and running — with the same care and quality we put into building it the first time.
- Full teardown, inspection, and rebuild capability
- OEM parts and Welker-certified replacement components
- Pressure testing and functional verification before return
- Fast turnaround with status updates along the way
- Documentation provided for every repair performed
Let's Get It Started
Commissioning
No one knows our equipment better than us — so who better to put it into service? Set yourself up for a seamless startup and uncomplicated commissioning with Welker on-site. We'll make sure everything is installed, calibrated, and operating exactly as designed from day one.
- On-site startup and commissioning support
- System verification against original design specs
- Operator training and walkthrough included
- Calibration and functional testing at startup
- Reduces risk of early-life operational issues
Take Our Advice
Consulting
Industry knowledge + product knowledge + know-how = Welker service. When something isn't performing the way it should, we get to the root of your problem and work with you to implement the right solution — not just a quick fix.
- Application and process troubleshooting
- Equipment optimization and performance review
- Upgrade and replacement recommendations
- Compliance and regulatory guidance
- Remote and on-site consulting available
Factory-Trained Experts
Every technician is trained on Welker equipment at the source — the same people who build it, service it.
Minimize Downtime
We respond fast. Our goal is always to get your equipment back in operation with as little disruption as possible.
Lifetime Product Support
The relationship doesn't end at the sale. Welker supports every product for its full operational lifetime.
Domestic & International
Our certified technicians travel wherever Welker equipment is deployed.
Meet the Team
Your Service Contacts
Have a service need or question? Reach out directly to our service team. We're here to help you get back to work as quickly as possible.
- 2026 Service Rate Sheet
Pricing for field service, factory service, and travel — updated annually.
Ready When You Are
Let's Get You Back Up & Running
Whether you need a technician on-site today, want to send equipment in for repair, or just need expert advice — our service team is standing by.
